Client Experiences

The Joel Toller Team stands out for being knowledgeable, creative, and willing to go the extra mile. Our responsive and dedicated approach has brought many clients back to work with us again.

Joel helped us locate a cottage on a vineyard. He went the extra mile locating something that wasn't even on the market. He has extensive knowledge and contacts and helped us through the process and made it seem effortless. This was our second real estate transaction with Joel and we are lucky we found him.
We have worked with Joel for the last 15 years and it's always been a very positive experience - we highly recommend him!
Joe & Jill
We have bought and sold many properties using Joel as our agent. Simply stated, TOP NOTCH. He is creative, approachable and knowledgeable in all areas of real estate... from vacant land to estate homes. There is only one person we recommend in the Napa Valley... and it is Joel Toller.
Kristen & Vince
Joel was phenomenal during the buying process. My wife and I were first time homebuyers, and Joel made the process seamless and comfortable. He has continued to be helpful as we settle into our new neighborhood. I highly recommend him.
Joel has helped us buy twice and sell once. He has made the process painless and has always offered valuable insight and expertise. My wife and I are both busy with work. Joel made sure that our time together was always planned out, productive and on-point... he never wasted our time showing us homes that wouldn't work just to have something to show us. A true professional with extensive knowledge of the local market and the market in general.
Jonah & Sara
We ended up buying a home sight unseen with Joel Toller as our agent. It was a huge risk to work with someone we had never met in person or purchase a house we had never seen. Joel proved to be a wonderful resource during and after the sale. The process was seamless and we love our house. We highly recommend him as a trustworthy agent!
David and Jean
Joel's knowledge of the Napa Valley market enabled us to list my property in just the right way to attract attention and maximize its potential value. His team walked me through the necessary preparations and went the extra mile to make sure the house was ready for sale. I could not have imagined an easier process, nor better results, in selling my home.
Fantastic experience, excellent communication, diligent and knowledgeable about the market and the legal aspects of the real estate contracts. Joel is easy to reach, and explains things thoroughly - such a plus! We would highly recommend him to others anytime.
Joel has got to be the best agent in the Napa Valley. We sold our house recently and he basically managed the complex staging process for us. He resourced all the subs needed for painting, carpeting, staining the floors, getting repairs done, and staging both the main house and the guesthouse. He always responded immediately to our needs and requests, and helped guide us through what was a difficult and frustrating process at times. We would highly recommend Joel to anyone buying or selling a home in the Napa or Sonoma areas.
John & Sarah
"I have made two great real estate decisions in my life. The first was to buy my home in St. Helena. And the second, when the time came, was to choose Joel Toller to sell it. He was optimistic and realistic and always on my side. A process I anticipated with trepidation went smoothly with a happy outcome. Thank you, Joel!"
It was such a pleasure to work with Joel Toller on the sale of our St. Helena home. Joel is professional, knowledgeable and experienced. He works quickly and efficiently; we never had to wait for Joel, he was always one step ahead. He estimated the value of our home accurately and delivered the price we hoped for. Armed with a great sense of humor, Joel is also very easy to get along with; he is clearly well-liked in the community and has a solid reputation for being honest, fair and personable, which helps transactions with other parties go smoothly. The best thing we can say about Joel is that we hired him as our realtor and he remains our friend. We would unreservedly recommend Joel Toller to anyone in need of a realtor in Saint Helena.
Sally and David
Joel knows his stuff! As a life-long local resident he understands the subtleties of the various neighborhoods. His experience and contacts with lenders and inspectors as well as his level-headed negotiating skills made this otherwise challenging transaction possible.
Joel assisted my daughter and I in buying our first home. He took the time to explain the process of buying a home thoroughly and answered any questions I had. Joel listened to what was important for us and was always available. When we found the right home, there were already 2 offers ahead of ours. With Joel's expertise and recommendations, our offer was accepted. He also recommended a lender in town that facilitated the process. I am very grateful to him and thank him for his professionalism. I highly recommend Joel Toller and it was a pleasure to work with him in finding our home.
Joel is the consummate professional, responsive, knowledgeable and kind. I highly recommend him to anyone who is considering a real estate transaction. We have worked together on a few projects of varying complexity. My family has great respect for Joel and his team
Joel was very professional and on top of the details through the entire purchase process. He brought the property to my attention, helped discuss offer options, presented those options and helped guide me in negotiating a successful purchase in a very competitive environment. A real pro.
Joel and his team did an excellent job selling my property and small home. He also worked on several of my families Trusts and property disbursement issues. My folks and their trustee all highly recommend Joel's professionalism. I don't live in the area of the sale, but through his supporting staff and Docu-Sign everything went smoothly..... highly recommended.
Joel Toller is a pleasure to do business with - he is punctual, available and efficient. From the first meeting, we had a timeline of events for our transaction. Joel was always there for us when needed: he quickly got under the kitchen sink and removed material so we could see the status of repairs, he helped me up and down from the flat roof so I could have a better understanding of necessary maintenance/repairs, and he met vendors on two occasions to help ensure repairs were done properly. The marketing of his team helped sell our property quickly and above asking price. I wholeheartedly recommend the Joel Toller Team for your transaction.
Joel has provided us with valuable information and excellent advice both in buying and selling property. The documentation process was efficient and Joel's knowledge of what needed to be done made our lives stress free. He was accommodating, punctual, and a joy to work with. He is my first choice when it comes to a realtor.
Joel and his team were super professional and their experience made my sale transaction go smoothly. I would recommend Joel and his team to anyone who wants to sell their home.
Joel has now handled two successful transactions for me and is currently the listing agent for another friend of mine. In short, Joel is a professional who knows the real estate market in Napa Valley inside and out. Not only does he know the market, but he has a calm, easy demeanor and is fun to work with. From start to finish, I felt supported by both Joel and his fabulous team. I don’t plan on ever moving again because I have found my dream home but, if I did, I wouldn’t consider using anyone but Joel!
The team approach of the Joel Toller Team is the key. Joel is calm and responsive. Lisa “staged” our house by “editing” rather than adding generic furniture and painting everything white. She was organized, straightforward, yet kind with her approach. Erin had excellent communication skills and was excellent with follow up. And Barbara kept us all organized.
Joel Toller and team were incredibly helpful and supportive throughout our home-buying process. From the time we first called, Joel was quick to respond, even though he was out of the country at the time. His associate, Erin Russell, walked us through each home that we wanted to look at, patiently waiting while we looked at and discussed each property, and she gave very helpful feedback when asked. What impressed us the most was how both Joel and Erin were available and also ready to advocate for us when it came to making an offer, in the weeks following as the offer and loan were processed, all the way up to the final walk-through and handing over of the keys. They really made the process painless.
Tim & Teresa
I could not be more pleased with the process and results provided by the Joel Toller Team. After trying to sell my home with two other agents, Erin and Joel were able to get it sold at over asking in 18 days. From start to finish they were consummate professionals. I have already recommended them to both friends and family.
Linda Hellofs